RACC offers individuals a wide range of professional courses in a supportive and friendly environment. Learners have frequently commented on the high standard of teaching and training and have measurable effects as a result of gaining qualifications.
Courses are organised as follows:
Subject Area | Titles |
Office Technologies
These courses develop essential and practical skills in the every day use of the applications used in the Office. | NVQ in IT for Users Level 2
One day courses in:
Word 2007 Introduction
Word 2007 Intermediate
Excel 2007 Introduction
Excel 2007 Intermediate
Powerpoint Introduction 2007
Powerpoint Intermediate 2007
Access Introduction 2007
Access Intermediate 2007 |
Management & Team Leading
These qualifications are aimed at first line managers and supervisors who need to main and develop the efficiency and effectiveness of business operations and improve team working. | NVQ in Management Level 3
Certificate in Management (CIM)
One day course in management skills
Two day course in project management
One day course in time management
NVQ in Team Leading Level 2 |
Human Resources
These courses are aimed at staff who work in personnel roles and are accredited by the accredited body for HR – the CIPD. A short course for managers in recruitment and selection is also available as a One day course | Certificate in Personnel Practice (CIPD)
One day course in Recruitment and selection |
E-Business & Enterprise
These courses are aimed at those wishing to embrace digital enterprise for their business to increase revenue opportunities, access a global market place and reduce business costs. | Foundation degree in IT for e-business (web specialist)
One day course in E-bay
One day course in Search engine optimisation |
Marketing
These courses are for those who work in marketing roles and have a need to have an understanding
of the basic concepts and techniques, and have a need to support others in basic marketing tasks | Certificate in Marketing (CIM)
Two day course in PR, Marketing & Advertising |
Customer Services
Excellent customer services makes all the difference between retaining existing customers and attracting new customers to your business
These courses focus on giving customer service skills for those who work in customer services and client facing roles and need to develop competence to a high standard. | NVQ in Customer Services Level 2
One day course in Customer Service Skills |
Business Administration
Effective Administration skills result in a competent workforce which can make better use of resources, increase productivity and significant savings. These training courses are for those working in any adminstration role | NVQ in Business Administration Level 2 |
Train the Trainer
These courses are ideal for those business who wish to increase their internal capacity for delivering staff training. Effective training is a skill which requires an understanding of the learning process. The PTTLS is a qualification programme which can be offered in the workplace . The One day course in presentation skills covers the basics of effective presentation | PTTLS
One day course in Presentation skills |
Languages for Business
Closer ties with the european company have brought a need for UK business to communicate in modern European languages, these short One day courses are aimed at giving primers in these languages | One day course in French
One day course in Spanish
One day course in Italian
|
Skills for Life and Work
We can provide short programmes on communication and number skills tailored to meet the requirements of the workplace and specific employers. | One day course in Numeracy for Work
One day course in Writing for Work
One day course in Office Communication Skills Short skills checks for your staff are available in the areas of English, Communication, Maths and Numeracy and guidance on further training and qualifications. |
Can’t find the course you’re looking for? Then check our course search at the top of the page.
Enrolment:
You can enrol for most courses directly on-line or contact the employer line to organise a booking for a group of learners.
For further information from our Skills for Business team or to set up an appointment with a skills adviser please complete the online information request form.
Or contact our employer line directly on:
Tel: 020 8439 8937
Email: employers@racc.ac.uk
