Frequently Asked Questions

1. How do I enrol?

Make an appointment on 020 8891 5907 and come to an enrolment/advice session at the college.

2. How do I pay my fees?

You pay your fees when you arrive at the college to enrol. If fees are over £200 you can pay in instalments (a £10 administration fee will be charged).
If you need to pay a £410 deposit for a visa letter you can pay by Visa/Mastercard, a cheque drawn on an English bank or by bank transfer.

3. How do I get a VISA (non-EU students) ?

If you need an enrolment letter for visa purposes, complete the application form and send us your £410 deposit. Only applications that are considered genuine will be provided with a letter.

4. How do I find my level of English?

You will be asked to do a written test, followed by an interview, when you arrive at the college.

5. How many students are there in a class?

The maximum class size is 20. The average class size is 16. Some specialist classes may be smaller.

6. Can I use the college e-mail/internet?

Yes, all students have free use of the college computers in the Learning Centres.

7. Who can help me at college if I have any questions?

Ask your course tutor first, as she/he may be able to help you. You can also make an appointment to speak to someone at our advice & guidance sessions, or speak to one of our Client Services staff on Reception.

If you are interested in course information, speak to one of our Careers Advisors at Parkshot.

8. Can I join at any time?

If there are places, you may still be able to join a course after it has started. However, we do not recommend joining a course within the last few weeks.

9. Can I combine English with other courses?

Yes, the college offers a wide range of courses in other subjects, although some are only suitable for students with an advanced level of English. Speak to one of our Careers Advisors in Parkshot, or look on our website for details of all our courses.

If you are on a student visa your 15 hours should be made up of courses from one subject area.

10. Can you arrange accommodation?

No, unfortunately we are not able to arrange accommodation. The best way to find accommodation is to go to www.visitrichmond.co.uk or the Richmond Information Centre (See above for address and telephone no.).